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Post Occupancy Evaluation in Social Housing: Triangulating tenant experience, estate management and environmental impacts

thesis
posted on 2023-07-27, 13:11 authored by Petros TsitnidisPetros Tsitnidis
Obtaining feedback on building design and use is currently rarely sought for, even if its value has been recognised since the middle of the 20th century through Post Occupancy Evaluation methodology. This research investigates both the barriers and the usefulness of introducing Post Occupancy Evaluation methods in the Social Housing sector. Qualitative and quantitative methods are used to create an understanding of in-use building data and occupant information Social Housing providers need to make decisions regarding major refurbishment and new developments. The history and theory of Post Occupancy Evaluation methodology is combined with the real-life reports of representatives of Social Housing providers, consultancy practices and tenants on the operations and policies of Social Housing providers. This research proves that Post Occupancy Evaluation can be used in the Social Housing sector as an integrated data collection tool. It also provides and presents the principles for the design of a Post Occupancy Evaluation method fit for the practices of Social Housing providers. Such a tool would streamline the operations, simplify the communication between tenants and the Social Housing provider and inform corporate decisions on major refurbishment and new developments.

History

Qualification name

  • PhD

Awarding Institution

Leeds Beckett University

Completion Date

2021-12-01

Qualification level

  • Doctoral

Language

  • eng

Publisher

Leeds Beckett University

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